Privacy Policy

1. Introduction

Meridiane ("we", "our", "us") is committed to protecting the personal information of individuals who engage with our services or visit our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in connection with our inheritance law services based at 3, Jalan PJU 8/5A, 47820 Petaling Jaya, Selangor, Malaysia.

This policy applies to all clients, prospective clients, and website visitors. By engaging our services or submitting information through our website, you acknowledge that you have read and understood the practices described here. For questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect personal data that is necessary for delivering our legal services and communicating with clients. This includes:

• Identity data: Full name, identification number where legally required
• Contact data: Email address, phone number, postal address
• Matter data: Information about your estate, assets, family structure, or legal dispute, as provided in the course of our engagement
• Usage data: Browser type, IP address, pages visited, and session duration via cookies and analytics tools

Legal basis: We process personal data on the basis of contractual necessity (to deliver our services), legitimate interest (to improve our services and communicate effectively), and where applicable, your explicit consent.

Retention: Client matter files are retained for a minimum of seven years following closure of the matter, in accordance with Malaysian legal professional obligations. Contact and usage data is retained for a shorter period and reviewed annually.

3. How We Use Your Data

• Delivering legal advisory, documentation, and representation services
• Communicating with you about your matter and our services
• Coordinating with courts, SIRC, government bodies, and third parties as required by your matter
• Billing and financial record-keeping
• Complying with legal, regulatory, and professional obligations
• Improving our website and services through anonymised analytics

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Protection Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encrypted storage of digital records and secure document management systems
• Access controls limiting data access to authorised staff on a need-to-know basis
• Professional confidentiality obligations binding all Meridiane personnel
• Regular internal review of data handling practices

5. Cookies

Our website uses cookies to provide basic functionality and to understand how visitors use the site. Essential cookies are always active. Analytics and preference cookies are optional and can be managed via our Cookie Policy page. We do not use cookies to build advertising profiles or share data with advertising networks.

6. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and applicable principles, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of data where we have no legal obligation to retain it
• Withdraw consent where processing is based on consent (note: this will not affect lawfulness of prior processing)
• Object to processing on grounds of legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

7. Third-Party Links and Services

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective policies. We use Google Analytics to understand website usage in anonymised aggregate form; their data practices are governed by Google's privacy policy.

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data to us, please contact [email protected] and we will take appropriate steps.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website. Continued use of our services following notification of changes constitutes acceptance of the revised policy. The date at the top of this document reflects the most recent revision.

10. Contact Us

For any privacy-related questions, requests, or concerns, please reach us at: